Customer Service Representative

3 weeks ago


Orland Park, Illinois, United States Kira Schnell-Harrison - State Farm Agent Full time
About the Role
We are seeking a highly motivated and skilled individual to join our team as a Sales Team Member. In this role, you will be responsible for promoting State Farm products, including auto, home, and life insurance, to customers in Oak Forest, IL. You will work closely with the agent to establish and meet marketing goals, providing exceptional customer service and support along the way.

Compensation and Benefits
The estimated annual salary for this position is approximately $55,000 - $75,000 based on industry standards and location. In addition to a competitive salary, you will also receive a commission/bonus structure, which will be discussed in further detail during the interview process. We offer a range of benefits, including paid time off, parental leave, training & development opportunities, and more.

Responsibilities and Requirements
Your primary responsibilities will include providing prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. You must have a successful track record of meeting sales goals/quotas, be enthusiastic about the role insurance and financial products play in helping people manage risks, recover from unexpected events, and realize their dreams. Additionally, you should be people-oriented, detail-oriented, able to work in a team environment, and explain complex financial issues in understandable terms.

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