HSPD-12 Government Badging Specialist

4 days ago

Washington, United States Citizant Full time
Job Summary

Citizant is seeking a highly skilled Government Badging Specialist to join our team. As a key member of our government badging team, you will be responsible for managing the enrollment process for Personal Identity Verification (PIV) cards, ensuring the accuracy and security of sensitive information, and providing exceptional customer service to applicants.

Key Responsibilities
  • Manage the enrollment process for PIV cards, including scheduling appointments and coordinating with applicants.
  • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Collect and document personal information, biometric data, and other necessary details from applicants.
  • Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
  • Provide excellent customer service to address questions and concerns related to the enrollment process.
  • Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Requirements
  • High School diploma or equivalent required.
  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
Clearance Requirements
  • US Citizenship is required.
  • Active Public Trust/MBI clearance or the ability to obtain one.
About Citizant

Citizant is a leading provider of professional IT services to the U.S. government. We strive to be an employer of choice in the Washington metropolitan area, offering excellent compensation and benefits, as well as opportunities for personal and professional development.

We are an Equal Opportunity Employer and welcome applications from qualified candidates without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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