Bar Operations Manager

7 days ago


Atlanta, Georgia, United States Skiptown Full time
About Skiptown

Skiptown is a pioneering company that is revolutionizing the pet services industry through a single, trusted brand and end-to-end platform. We are a tech-infused, private, off-leash indoor/outdoor dog park, bar, and dog care facility that is dedicated to providing a unique experience for pups and their people.

About the Role

We are seeking a client-centric, operational leader to direct and oversee the bar and park experience at our Atlanta location. The ideal candidate will have a strong background in management and hospitality, with experience in leading teams and driving excellent customer service.

Key Responsibilities
  • Drive an Excellent Bar & Park Experience: Ensure that Skiptown pups and people have an exceptional experience at our bar and park.
  • Lead the Bar and Park Teams: Train and develop the bar and park teams to ensure they are equipped to provide excellent customer service.
  • Maintain Skiptown Experience Standards: Ensure that the bar and park meet Skiptown's high standards of safety, cleanliness, and fun.
  • Drive Implementation of New Processes: Implement new processes and initiatives to improve the bar and park experience, and gain team buy-in.
  • Own Tracking and Reporting: Track and report on all park metrics to ensure that the service line is meeting targets.
  • Maintain and Grow Client Base: Provide exemplary customer service to maintain and grow the client base.
Requirements
  • High School Diploma or Equivalent
  • 2+ Years of Management and Hospitality Experience
  • Comfortable Using Mac OS and G Suite
  • Availability to Work Evenings and Weekends
  • Experience Managing a Team
  • Strong Work Ethic and Integrity
  • Comfort Working in an Environment with Off-Leash Dogs
Skiptown Perks
  • Employer Contribution to Health and Dental Benefits
  • Free Access to the Bar and Park
  • Free DashPass
  • Paid Time Off
  • 30% Off Eligible Skiptown Services
  • Free Snacks
  • Purple Swag


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