CNB Bank Associate

15 hours ago

Jasper, Indiana, United States CNB Bank ErieBank Holiday Financial Services Full time
Job Summary

We are seeking a highly motivated and customer-focused Universal Associate to join our team at CNB Bank. As a key member of our banking team, you will provide exceptional service to our clients, recommend solutions to meet their financial needs, and embody our bank's philosophy of "See It, Own It, Solve It, and Find a Way to Say Yes."

Key Responsibilities
  • Provide enhanced client service by greeting clients, engaging in conversation, and moving throughout the lobby to interact with clients and serve them.
  • Be a standout colleague and chief educator who has engaging conversations with clients to uncover opportunities for product and service recommendations.
  • Grow new business and drive referrals to branch colleagues and product specialists to support broader financial needs of clients.
  • Deliver the WOW experience to our clients by promising to do everything in our power to provide an unforgettable banking experience with every interaction.
  • Foster our culture by possessing and displaying a positive approach in managing change, while demonstrating excellent communication skills through effective conversations and collaboration.
  • Promote digital awareness by exploring and educating clients on alternative digital channels of delivery, products, and services.
  • Focus on accuracy and attention to detail by performing accurate transactions, maintenance for clients, account opening, and consumer lending at a high level.
  • Seek professional development opportunities by taking advantage of progressing from opening accounts to consumer, home equity loans/lines, and mortgage lending through four levels of universal associate training and beyond.
Requirements
  • A high school diploma or general education degree (GED) is required, with related experience and secondary education preferred.
  • A criminal background check will be conducted.
  • Obtainment of a Unique Identifier from the Nationwide Mortgage Licensing System (NMLS).
Language Skills

Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization.

Technology Skills

Ability to utilize telephone systems and possess good digital literacy including email, internet, and intranet use. Prior experience or the ability to learn core transaction system, debit card system, statement processing system, cash advance machines, and any other computer programs pertinent to performing job duties.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve exciting problems involving several variables in a standardized situation.

Physical Demands and Work Environment

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position operates in a professional office environment with considerable time standing while using office equipment such as computers, phones, and printers.

The ability to lift or move 25lbs on occasion is required. Noise level is moderate with constant communication and interactions with others. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.

Benefits

Medical, Dental, Vision & Life Insurance 401K with company match and profit-sharing program Paid Time Off & Recognized Holidays Leave policies Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet) Employee Assistance Program Employee Health & Wellness Program Special Loan and Deposit Rates Gradifi Student Loan Paydown Plan Rewards & Recognition Programs and much more

Eligibility requirements apply.

CNB Bank is an equal opportunity employer and all applicants are considered based on qualifications without regard to sex, race, color, ancestry, religious creed, national origin, sexual orientation, gender identity, physical disability, mental disability, age, marital status, disabled veteran or Vietnam era veteran status.

CNB Financial Corporation is an Affirmative Action Employer and is committed to fostering, cultivating, and preserving a culture of diversity and inclusion.

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