Customer Service Technician

2 weeks ago


Minneapolis, Minnesota, United States Mindlance Full time

Job Title: Customer Service Technician

Job Summary:

We are seeking a highly skilled Customer Service Technician to join our team at Mindlance. As a Customer Service Technician, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary focus will be on troubleshooting and repairing ATMs, ensuring that our clients receive the highest level of service.

Key Responsibilities:

  • Perform routine maintenance and repairs on ATMs
  • Diagnose and troubleshoot technical issues with ATMs
  • Provide technical support to clients via phone and email
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain strong relationships with clients

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of experience in a customer service or technical support role
  • Strong technical skills and knowledge of ATMs
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Preferred Qualifications:

  • Bachelor's degree in a related field
  • Previous experience in a customer service or technical support role
  • Knowledge of ATM software and hardware

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

How to Apply:

If you are a motivated and customer-focused individual with a passion for technology, please submit your application, including your resume and cover letter, to [insert contact information].



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