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Client Support Representative

2 months ago


Sycamore, Illinois, United States Pardridge Insurance Full time
Job Overview

Are you passionate about providing exceptional service and building relationships? If so, you may be the perfect candidate for the role of Customer Service Specialist at Pardridge Insurance. In this position, you will play a vital role in addressing customer inquiries, resolving service issues, and ensuring a positive experience for all clients.

Compensation:

$15 - $20 hourly

Key Responsibilities:
  • Maintain and update customer accounts with accurate information as needed.
  • Respond to incoming calls regarding product inquiries, service-related concerns, and general questions from customers.
  • Address and resolve customer complaints promptly and courteously to maintain high levels of satisfaction.
  • Collaborate with the sales team to remain informed about products and services.
Required Qualifications:
  • Strong active listening, interpersonal, and communication abilities.
  • Comprehensive understanding of customer interaction and service principles.
  • High school diploma, G.E.D., or equivalent educational background.
About Pardridge Insurance

Pardridge Insurance is a family-owned independent insurance agency that has proudly served the community for over 50 years.