Patient Account Collector
2 days ago
We are seeking a highly motivated and detail-oriented Patient Account Specialist I to join our team at KPC GLOBAL MEDICAL CENTERS INC. The successful candidate will be responsible for aggressively working patient accounts to ensure payment and/or resolution of outstanding balances.
Key Responsibilities:
- Communicate with patients and third-party agencies to resolve outstanding account balances
- Complete and maintain timely, accurate reports of account activity
- Respond to incoming calls and mail from patients and third-party agencies
- Review reports of outstanding accounts to determine next actions required
- Aggressively work patient accounts and/or third-party bills for collection of outstanding balances
- Update patient accounts as necessary and document all activity
- Work intra and inter-departmentally to ensure cost-effective utilization
- Assist patients in making payment arrangements
- Receive and answer inquiries from patients, insurance companies, Medicare, or other parties regarding billing
- Maintain account information pertinent to collection activity on all accounts, admissions, and referrals
Requirements:
- High school diploma or equivalent required
- Minimum of two years' experience with third-party reimbursement requirements
- Ability to work independently and prioritize responsibilities
- Must be able to organize, have time management skills
- Must be able to read, write, and speak English, as well as possess good verbal and communications skills
Exposure Risk:
Category III - Jobs in which required tasks involve no greater exposure to blood, body fluids, or tissues than would be encountered by a visitor.
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