Patient Account Collector

2 days ago


Anaheim, California, United States KPC GLOBAL MEDICAL CENTERS INC. Full time
Job Summary

We are seeking a highly motivated and detail-oriented Patient Account Specialist I to join our team at KPC GLOBAL MEDICAL CENTERS INC. The successful candidate will be responsible for aggressively working patient accounts to ensure payment and/or resolution of outstanding balances.

Key Responsibilities:

  • Communicate with patients and third-party agencies to resolve outstanding account balances
  • Complete and maintain timely, accurate reports of account activity
  • Respond to incoming calls and mail from patients and third-party agencies
  • Review reports of outstanding accounts to determine next actions required
  • Aggressively work patient accounts and/or third-party bills for collection of outstanding balances
  • Update patient accounts as necessary and document all activity
  • Work intra and inter-departmentally to ensure cost-effective utilization
  • Assist patients in making payment arrangements
  • Receive and answer inquiries from patients, insurance companies, Medicare, or other parties regarding billing
  • Maintain account information pertinent to collection activity on all accounts, admissions, and referrals

Requirements:

  • High school diploma or equivalent required
  • Minimum of two years' experience with third-party reimbursement requirements
  • Ability to work independently and prioritize responsibilities
  • Must be able to organize, have time management skills
  • Must be able to read, write, and speak English, as well as possess good verbal and communications skills

Exposure Risk:

Category III - Jobs in which required tasks involve no greater exposure to blood, body fluids, or tissues than would be encountered by a visitor.



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