Customer Service Representative
4 days ago
Job Summary:
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a Road Test Administrator, you will be responsible for overseeing road tests for earning a driver's license, as well as administering parking tests and providing excellent customer service.
Key Responsibilities:
- Provide exceptional customer service to applicants and drivers.
- Explain the testing process and requirements to applicants.
- Oversee road tests for earning a driver's license.
- Administer parking tests.
- Complete pre-trip vehicle inspections.
- Observe driving/road tests while riding in the vehicle with the driver.
- Document and score tests, issuing pass/fail results based on qualifications observed.
- Inform applicants/drivers of test results.
- Handle, file, and record documentation.
Requirements:
- Fingerprint check required.
- Background check required.
- Must be at least 21 years old.
- Proven customer service skills (1-2 years minimum).
- Must have a valid Arizona driver's license.
- Must enjoy working with people in person.
- Ability to explain testing process and requirements.
- Ability to oversee road and parking tests.
- Ability to use a computer to record documentation.
Benefits:
Available after eligibility period is met.
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