Hospitality Ambassador

5 days ago


Spring Hill, Tennessee, United States Buffalo Wild Wings - Spring Hill Full time

Host/Hostess Role at Buffalo Wild Wings - Spring Hill

We are seeking a skilled and friendly Host/Hostess to join our team at Buffalo Wild Wings - Spring Hill. As the first point of contact for our guests, you will play a crucial role in setting the tone for their experience.

Key Responsibilities:

  • Guest Greeting and Seating: Welcome guests in a friendly and professional manner, and escort them to their table.
  • Phone and Reservation Management: Answer phones within two rings, take reservations, and prioritize them to accommodate guests.
  • Wait List and Seating Assignments: Manage the wait list, prepare seating assignments prior to service, and ensure guests are acknowledged when leaving the establishment.
  • Team Support: Assist fellow team members when needed, uphold company processes and procedures, and maintain a clean and organized front area.
  • Additional Duties: Complete beginning and closing shift duties, and help with any other tasks as required.

Requirements and Qualifications:

  • Excellent Communication Skills: Ability to communicate effectively with guests, team members, and management.
  • Attention to Detail: Ability to manage competing demands, prioritize tasks, and maintain a high level of organization.
  • Positive Attitude: Friendly, approachable, and professional demeanor.

Why Join Our Team:

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity at Buffalo Wild Wings - Spring Hill.



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