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Theatre Staff Member

2 months ago

Memphis, Tennessee, United States Malco Theatres Full time
Box Office Representative

The Box Office Representative plays a crucial role in creating a friendly environment for guests. This position involves selling tickets for films and special events, providing essential information, enforcing entry regulations, and ensuring the security of cash and tickets. Additionally, the representative is responsible for maintaining cleanliness and organization in the Box Office area.

  • Warmly welcome guests
  • Offer detailed information about movies and events
  • Accurately sell tickets, process payments, and provide change
  • Operate Point of Sale systems and ticketing equipment
  • Communicate effectively using two-way radios
  • Adhere to film rating and ticketing policies
  • Keep the Box Office area tidy and well-stocked
  • Monitor for safety hazards and report any issues
Concession Stand Associate

This position involves providing customers with prepackaged snacks and beverages while ensuring a clean and organized concession area.

  • Deliver friendly and prompt service to patrons
  • Serve food in appropriate portion sizes
  • Maintain sufficient food supplies and inventory
  • Regularly clean and sanitize the concession area
  • Prepare popcorn and manage concession equipment
  • Ensure the cleanliness of equipment and service counters
  • Receive and manage deliveries as necessary
  • Perform additional related tasks as needed
Usher / Ticket Collector

The Usher is responsible for collecting admission tickets, guiding guests, assisting with seating arrangements, maintaining cleanliness, and ensuring safety throughout the venue.

  • Provide courteous and efficient customer service
  • Assist with managing crowds and seating
  • Inspect and clean screening rooms
  • Support guests with special requirements
  • Ensure compliance with safety regulations
  • Address any guest inquiries or concerns
  • Inspect bags and packages as necessary
  • Carry out other assigned duties as required

Malco Theatres is a family-owned cinema chain with a rich history, operating numerous locations and providing entertainment experiences across multiple states.