Industrial Store Customer Service Ambassador
6 days ago
Norco, Inc is a leading provider of industrial products and services. Our company was founded in 1948 and has since grown to become one of the largest independent gas manufacturers and distributors in the country.
CompensationThe salary for this position is estimated to be between $18.00 and $22.00 per hour, depending on experience.
Job DescriptionThis is an exciting opportunity to join our team as an Industrial Store Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service to both walk-in and phone-in customers.
Your duties will include greeting customers in a professional and enthusiastic manner, answering telephone calls promptly, and demonstrating in-depth knowledge of our products, placement, availability, price, and use.
You will also be responsible for selling welding and safety products and services to customers, processing customer orders accurately, and researching products needed for special applications.
In addition, you will issue product sales quotes to customers, follow up on customer orders not processed correctly, and keep sales literature current and organized.
Stocking shelves when needed and communicating with the Purchasing Department regarding any special order needs are also essential responsibilities.
You will load products into customer vehicles and adhere to all established procedures, policies, and safety rules.
Required Skills and Qualifications- A high school graduate or equivalent
- Excellent customer service skills
- Excellent verbal and written communication skills
- Ability to accurately enter data into computer programs
- Good working knowledge of all industrial products and gases
- Ability to frequently lift up to 50 lbs
- Ability to occasionally lift up to 100 lbs
- Ability to sit, stand, or walk for extended periods of time
Norco offers a competitive compensation and benefit package, including:
- An Employee Stock Ownership Plan (ESOP)
- Health, Vision, and Dental Insurance
- Health Savings Account (HSA)
- Medical and Dependent Care Flex Accounts (FSA)
- Life Insurance provided at no cost to employees by Norco
- Supplemental Accident, Disease, and Life Insurance options
- Employee Tuition Reimbursement
- 401(k) with Employer Matching
- Wellness Program
- Employee Discount on products sold by Norco
Norco, Inc is an Equal Opportunity/Affirmative Action Employer. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression.
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