Customer Service Representative

7 days ago

Wenatchee, Washington, United States Goodwill Industries of the Columbia, Inc. Full time
About the Role

We are seeking a motivated and customer-focused Sales Associate to join our team at Goodwill Industries of the Columbia, Inc.

This is a full-time position that offers competitive compensation and benefits, including a starting rate of $17.00 per hour with opportunities for annual performance-based increases up to $19.13 per hour.

Key Responsibilities
  • Clean and maintain a tidy store environment, including recovery tasks and product placement.
  • Ring in customer sales on a POS terminal and provide exceptional customer service.
  • Assist customers in finding merchandise and answer phone calls promptly.
  • Stock retail sales floors with products and work collaboratively as part of a high-performing team.
Benefits
  • Medical, dental, and vision insurance with cost-sharing premiums for employees and dependents.
  • Company-paid life insurance.
  • Paid vacation and sick leave accrued based on hours worked.
  • Eight hours of floating holiday annually, available after 90 days of employment.
  • Additional paid time off based on full or part-time status on the anniversary date.
  • Access to On Demand Payment and a financial assistance program for job skills development.
  • Eligibility for a Retirement Savings Plan (401k or Roth IRA) after one year of service and meeting specific requirements.
Requirements
  • A proven record of dependable work habits and a friendly demeanor.
  • Comfort working in a fast-paced thrift store environment and meeting speed and accuracy work goals.
  • Availability to work weekends and evenings, with flexibility to meet business needs.
  • Ability to work independently on tasks while maintaining excellent teamwork skills.

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