Technical Operations Coordinator
4 days ago
**About the Company:**
LNK International, Inc. is one of the nation's largest manufacturers of solid and liquid dose, over-the-counter (OTC) pharmaceuticals. With over 40 years of experience, we have built a reputation for delivering high-quality products, outstanding service, and product innovation.
**Job Summary:**
We are seeking a skilled IT Technician to join our team at LNK International, Inc. as a Laboratory IT Technician. This is a full-time position that will report to the IT Director with a dotted line to the Analytical Lab Manager.
**Responsibilities:**
- Provide technical support for lab software and hardware, including Empower, PerkinElmer, Thermo-Scientific, Malvern, and LIMS systems.
- Interface and manage lab software and hardware vendors, ensuring timely support and resolution of issues.
- Represent the IT department for all IT matters related to the lab.
- Provide general problem-solving assistance on diverse software applications and hardware systems for all users.
- Maintain and update ticket tracking systems, document projects, and write user instructions.
**Requirements:**
- Bachelor's degree in Computer Science or related field, or equivalent experience.
- 2+ years of experience in IT support, with a focus on laboratory systems.
- Knowledge of Windows operating systems, Microsoft Office, and other relevant software applications.
- Ability to work effectively in a team environment and communicate technical information to non-technical staff.
**Salary:**
$65,000 - $80,000 per year.
Equal Employment Opportunity: LNK International, Inc. is an equal employment opportunity employer and prohibits discrimination based on race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
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