Advanced ITSM Solutions Expert

7 days ago


Plano, Texas, United States SysMind Tech Full time
Responsibilities:

We are seeking a highly skilled Advanced ITSM Solutions Expert to join our team at SysMind Tech. In this role, you will be responsible for designing and developing service catalog items, categories, and workflows using the ServiceNow Service Catalog module.

You will work closely with clients to gather service catalog requirements and translate them into effective ServiceNow solutions. You will also configure and customize service catalog forms, workflows, and notifications to align with client-specific processes.

The ideal candidate will have a strong understanding of service catalog management principles, best practices, and user experience design. They will also have proficiency in configuring and customizing the ServiceNow Service Catalog module, as well as experience with ServiceNow scripting (e.g., JavaScript) for advanced customization.

This is a great opportunity to work with a talented team and contribute to the development of innovative ITSM solutions.



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