Branch Relationship Officer

2 weeks ago


Bellevue, Washington, United States Heritage Bank Full time
Job Summary

We are seeking a highly skilled Branch Relationship Officer to join our team at Heritage Bank. As a key member of our commercial banking team, you will be responsible for building and maintaining strong relationships with our customers, driving sales and revenue growth, and ensuring exceptional customer service.

Key Responsibilities
  • Develop and execute sales and business development strategies to drive revenue growth and increase customer engagement
  • Build and maintain strong relationships with customers, understanding their business needs and providing tailored solutions
  • Collaborate with commercial relationship managers to identify new business opportunities and grow existing relationships
  • Manage and analyze customer data to identify trends and areas for improvement
  • Develop and implement operational processes to improve efficiency and reduce risk
  • Lead and manage a team of customer service and sales specialists to ensure exceptional customer service and sales performance
Requirements
  • 4+ years of experience in branch banking operations, sales and service, with a minimum of 2 years in a supervisory/management role
  • Thorough working knowledge of consumer lending and all consumer and commercial deposit products and services
  • Strong leadership and managerial skills, with the ability to motivate and develop a team
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Ability to analyze data and make informed decisions to drive business growth and improvement
What We Offer

Heritage Bank offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for customer service and sales, we encourage you to apply for this exciting opportunity.



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