Food and Beverage Service Professional

6 days ago


Lubbock, Texas, United States Oak View Group Full time

Job Summary

The Oak View Group is seeking a highly skilled Banquet Server to provide exceptional service to our guests in a fast-paced, high-volume environment. As a key member of our hospitality team, you will be responsible for delivering fine dining level food and beverage service to our clients, ensuring a memorable experience for all.

Responsibilities

  • Read and understand Banquet Event Orders to ensure accurate service.
  • Carry and serve food and beverages to guests with a high level of attention to detail.
  • Provide exceptional customer service, anticipating and meeting the needs of our guests.
  • Setup and maintain food and beverage stations, ensuring a clean and organized environment.
  • Maintain inventory and perform tasks related to food and beverage service.
  • Participate in setup and cleanup of food and beverage service items.
  • Work independently during slower periods and as part of a team during peak periods.
  • Perform safe work practices to maintain a safe and clean work environment.
  • Interact with staff and patrons, requiring strong social skills and a customer-focused attitude.
  • Work a flexible schedule, including nights, weekends, and select holidays.
  • Be detail-oriented and able to multitask, handling multiple responsibilities simultaneously.
  • Be able to lift, push, pull, or carry heavy objects up to 30 lbs. and 15 lbs. often.
  • Be punctual and have consistent attendance.
  • Respond to customer inquiries and complaints in a professional manner.

Qualifications

  • High School diploma or equivalent GED is strongly preferred; equivalent experience may be substituted.
  • Minimum of one (1) year of work experience in events, banquets, or restaurants is preferred.
  • Must be at least eighteen years of age to serve alcoholic drinks.


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