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Customer Service Representative

2 months ago

Syracuse, New York, United States Baker Commodities Full time
About the Role

We are seeking a highly motivated and experienced Customer Relations Representative to join our team at Baker Commodities, Inc.

This is a unique opportunity to work with a leading rendering company that has been in business for over 80 years, providing quality products and services worldwide.

Key Responsibilities
  • Solicit new business and maintain existing customer relationships in the restaurant and food industry.
  • Communicate with customers to determine their service needs and ensure satisfaction.
  • Meet with cancelled accounts to determine reasons for cancellation and attempt to regain accounts.
  • Prepare customer setup sheets and enter new customer information into our routing system.
  • Provide daily reports to management and follow up on stops with no material picked up.
Requirements
  • 3-5 years of experience in the restaurant or food industry.
  • Ability to work independently and as part of a team.
  • Working knowledge of Microsoft Office, including Outlook, Excel, and Word.
  • Valid driver's license with an acceptable MVR.
  • Local travel up to 90%.
Physical Demands

This role requires constant travel to customer locations, moving throughout customer facilities, and operating computer and office productivity machinery.

Occasional lifting of materials or documents up to 40 pounds may be required.

What We Offer

Baker Commodities, Inc. offers a competitive salary, medical, dental, and vision coverage, 401(k) with employer contribution, paid holidays, vacation, and sick time, company-sponsored life insurance, short and long-term disability, and pet insurance.