Consumer Loan Specialist
3 weeks ago
We are seeking a highly motivated and customer-focused Consumer Loan Specialist to join our team at Heights Finance. As a Consumer Loan Specialist, you will play a critical role in assisting customers with their financial needs by providing exceptional service and support.
Key Responsibilities- Greet and assist every customer in a professional manner
- Market new loans to existing and new customers through solicitation calls
- Educate and upsell customers on all product offerings, including loan options and insurance products
- Process loan applications to determine customer eligibility
- Work with past due customers to bring their account current through collection calls
- Customer service mindset
- Experience with sales and/or customer service
- Ability to multitask and effectively manage time
- High School diploma or equivalent
- Uncapped monthly bonus opportunities
- Medical, dental, and vision insurance effective day 1
- 401K with some company match
- Paid Time Off
- Employee Relief Fund
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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Consumer Loan Representative
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Loan Quality Assurance Team Lead
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