Service Delivery Representative

2 weeks ago


Houston, Texas, United States Frontier Waste Solutions Full time
About Frontier Waste Solutions
Frontier Waste Solutions is a trusted name in the waste solutions industry, serving residential, commercial, and municipal customers in Texas. Our commitment to providing exceptional customer service has earned us a reputation as a reliable and efficient provider of waste management services.

The Customer Service Representative Role
In this role, you will be responsible for handling customer inquiries, setting up new accounts, providing service contract information, resolving customer issues, and collecting payment. You will work closely with our operations team to ensure that customers receive prompt and efficient service.

Your Key Responsibilities
- Handle customer calls, emails, and other forms of communication
- Set up new customer accounts and provide service contract information
- Resolve customer issues and complaints promptly
- Collect payment from customers
- Work collaboratively with the operations team to ensure seamless customer service

Why Join Us
- Competitive salary range $40,000 - $55,000 per year
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance

Requirements
- 2 years of customer service experience
- 1 year of call center experience preferred
- Proficiency with Microsoft Office applications
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong attention to detail and ability to multitask

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