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Admissions Representative
2 months ago
We are seeking a highly skilled and compassionate Admissions Representative to join our Welcome Center team at Monte Nido & Affiliates, LLC. As a key member of our admissions team, you will be responsible for providing exceptional customer service to individuals and families seeking treatment for eating disorders.
Key Responsibilities- Respond to incoming calls and assess and qualify web inquiries and leads.
- Conduct preadmission screenings, including demonstrations and insurance evaluations.
- Determine the subsequent course of action, whether to direct individuals to the Admissions Counselor or schedule appointments.
- Receive and handle faxes and emails.
- Oversee and manage leads obtained from outreach efforts.
- Enter initial information into Salesforce, ensuring inclusion of referral sources.
- Direct relevant inquiries to the Admissions Counselor.
- Arrange evaluation appointments when necessary.
- High school or equivalent.
- Strong customer service skills.
- Professional, patient, and empathetic demeanor.
- Ability to multitask.
- Excellent computer skills (proficient in typing).
- Previous mental health experience preferred.
Monte Nido & Affiliates, LLC is a leading provider of treatment for eating disorders. Our programs offer a model of treatment that blends medically sophisticated care with a personalized treatment approach. We prioritize our patients' success and well-being, providing a comprehensive range of benefits, including competitive compensation, medical, dental, and vision insurance coverage, retirement, and professional development opportunities.
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.