Network Operations Center Technicians

5 days ago


Frisco, Texas, United States Futran Tech Solutions Pvt. Ltd. Full time
NOC Technician Job Description

Futran Tech Solutions Pvt. Ltd. is seeking a skilled NOC Technician to join our team in Frisco, Texas or Overland Park, Kansas. This is a hybrid role that requires monitoring all TFB specific nodes, engaging with business customers, and troubleshooting network issues.

Key Responsibilities:
  • Monitoring all TFB specific nodes (MLB, BCH, Airport sites, Core network connections for Movius, SASE)
  • NOC to NOC engagement from all business customers
  • Swivel hair between partner and NOC to NOC relationships
  • Ticket governance on all TFB ticket types for network
  • Vendor Maintenance check in and escalations
  • Tier 1 Troubleshooting / Triage
  • Ultra high containment
  • 24 x 7 x 365 support

We are looking for a highly skilled and experienced NOC Technician who can provide top-notch support to our customers. If you have a passion for IT and a strong background in network monitoring and troubleshooting, we encourage you to apply for this exciting opportunity.



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