Customer Service Liaison

4 weeks ago


Lady Lake, Florida, United States US Water Services Corporation Full time
Customer Service Representative

U.S. Water Services Corporation is a leading provider of water and wastewater utility services, with a strong commitment to customer satisfaction. We are seeking a highly skilled and customer-focused Customer Service Representative to join our team.

Key Responsibilities:
  • Provide exceptional customer service and support to customers and internal stakeholders
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer transactions, including payments and service requests
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Meet or exceed performance metrics and standards for customer satisfaction and service delivery
Requirements:
  • Proven customer service experience, with a strong track record of delivering excellent customer service
  • Exceptional verbal and written communication skills, with the ability to communicate effectively with customers and internal stakeholders
  • Working knowledge of Microsoft Office programs, including Word, Excel, and Outlook
  • Knowledge of basic operational, technical, or office processes, with the ability to learn and adapt to new systems and processes
Benefits:
  • Competitive compensation and benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

US Water Services Corporation is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.


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