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Automotive Parts Sales Specialist
2 months ago
Company Overview:
AutoNation stands as one of the premier automotive retailers across the United States, delivering innovative products, outstanding services, and comprehensive solutions that empower our customers to make informed decisions tailored to their needs.
About the Role:
The Parts Sales Associate position offers a unique opportunity to engage with numerous customers, assisting them in the purchase of automotive parts. The primary objective is to foster an exceptional buying experience that cultivates customer loyalty towards AutoNation.
Key Responsibilities:
- Promptly assist both technicians and retail customers in a friendly and courteous manner.
- Ensure the timely procurement of the correct parts and accessories for both technicians and retail guests.
- Accurately price parts and accessories utilizing the appropriate pricing sources and document the information in the designated systems.
- Answer phone inquiries promptly and courteously, striving to satisfy each caller's needs.
- Organize incoming inventory in the correct locations.
- Maintain a clean and orderly parts department.
- Provide customers with essential information while identifying additional sales opportunities.
- Create and sustain merchandising displays to promote product sales.
Performance Metrics:
Success in the role of Parts Sales Associate is measured by:
- Achieving Parts Sales Targets
- Meeting Customer Satisfaction Goals
Qualifications:
- High School diploma or equivalent.
- Proven track record of delivering exceptional customer experiences.
- Minimum of one year of experience in an automotive parts department.
- One year of sales experience.
- Strong communication and interpersonal skills.
- Excellent organizational and follow-up abilities.
Benefits:
- Competitive compensation with 401k matching.
- Comprehensive insurance plans (health, dental, vision) and maternity benefits.
- Exclusive RX Pet program offering discounts on medications.
- Associate purchase and discount programs for vehicles, services, parts, and accessories.
- Access to significant deals and discounts through a dedicated website.
- Opportunity to contribute to charitable initiatives supporting cancer research and treatment.
AutoNation is dedicated to fostering a diverse, equitable, and inclusive workplace. We welcome candidates from all backgrounds who are committed to making a positive impact.