Service Technician for Michelin North America

1 week ago

Marquand, Missouri, United States Michelin North America Full time

Job Summary

Michelin North America is seeking a skilled Service Technician to join our Solideal On-Site team. As a Service Technician, you will be responsible for providing exceptional customer service and ensuring the quality of our tire mounting and dismounting services.

Key Responsibilities

  • In-house and onsite installation of material handling tires using a hydraulic tire press.
  • Dismount, mount tires, and service the customer product as specified by the customer order.
  • Perform preventive maintenance and ensure cleanliness of all equipment including service vehicles.
  • Report to the Service Manager immediately any material that does not meet quality standards, equipment that requires maintenance, delays at customer sites, potential issues with customer equipment before servicing, accidents or concerns about safety or other potential hazards.
  • Job requires: regular bending, crouching, squatting, and reaching movements, lifting product of weights up to 75 pounds, (lift-assist available for weights exceeding 75 pounds), standing for prolonged periods.

Requirements

  • Must be at least 21 years of age.
  • A high school diploma or equivalent.
  • A valid driver's license and clean driving record (required).
  • A commitment to work with the highest regard for personal safety and the safety of others.
  • Punctuality, effective time management skills, and a willingness to work overtime as required.
  • A strong attention to detail, initiative, critical thinking, and leadership skills.
  • Ability to work independently, in addition to follow accurate, specific, and technical instructions. Direction will be provided by the Regional Service Manager and/or Operations Manager as needed.
  • Ability to lift up to 100 pounds with mechanical assistance ie; forklift, Lift table, Lift Gate etc.
  • Effective communication with customers on a professional level regarding product and business operations.
  • Previous experience in an industrial environment and/or mechanical proficiency preferred but not required.
  • Knowledge of MS Office Suite (Word, Excel, etc.) software applications. ERP system knowledge a plus but not required.

What We Offer

  • Hourly wage with great benefits like 401(k) matching, paid time off, dental, health and life insurance. Incentive bonus opportunities.
  • This position is for day shift (start times may vary), 8-hour shifts with overtime available after 40 hours.
  • Must be able to pass a urine drug screen and DOT physical as a condition of an offer of employment, subject to ADA and reasonable accommodation process. Must be able to pass background check at appropriate stage consistent with state law as a condition of an offer of employment.

About Michelin North America

MICHELIN tires have been ranked the #1 Tire Brand across major categories and segments by industry experts and consumers alike. For nearly three decades we've been recognized for our achievements in Customer Satisfaction, Performance, Durability, Technology and Innovation.

Michelin cares for the personal and professional development of its employees. We support career advancement through various options, which include: skill and career development, training, career exploration and work with cross-functional teams.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at

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