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Customer Service Ambassador

2 months ago

Parsons, Tennessee, United States Family Dollar Full time

Job Summary:

As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our valued customers. Your primary goal will be to ensure that every customer leaves the store satisfied and eager to return.

Key Responsibilities:

  • Provide personalized service to customers, addressing their needs and concerns in a timely and professional manner.
  • Greet customers warmly and assist them in selecting merchandise that meets their needs.
  • Process cash register transactions accurately and efficiently, handling customer payments and returns with a smile.
  • Answer customer questions about store merchandise, promotions, and services, providing clear and concise information to ensure customer satisfaction.
  • Work collaboratively with the store team to maintain a clean, organized, and welcoming store environment.

Requirements:

  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced retail environment, handling multiple tasks and priorities with ease.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to stand for long periods, lift up to 25 pounds, and move freely throughout the store.

What We Offer:

Family Dollar is committed to providing a positive and supportive work environment, with opportunities for growth and development. As a valued member of our team, you can expect:

  • A competitive hourly wage and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A fun and dynamic work environment, with a team-oriented culture.