Claims Service Representative 4

3 weeks ago


Greensburg, Pennsylvania, United States American Automobile Association Full time
Compensation: $60,000 - $80,000 per year. The American Automobile Association is seeking a Claims Service Representative 4 to join our team. As a key member of our claims department, you will be responsible for investigating and evaluating low to moderate complexity claims in compliance with established company technical and customer service standards.

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will be required to communicate effectively with a variety of individuals, including insureds, claimants, and witnesses, and to explain benefits, coverages, fault, and claims process in writing and verbally. In addition, you will be responsible for conducting phone and field investigations, identifying and obtaining statements from insureds, claimants, and witnesses, evaluating and determining claim values, negotiating within settlement authority, and handling administrative functions.

We offer a comprehensive benefits package, including health coverage, 401(K) savings plan with company match, pension, tuition assistance, PTO for community volunteer programs, wellness program, and employee discounts. If you are a motivated and detail-oriented individual who is passionate about delivering legendary service, we encourage you to apply for this exciting opportunity.

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