Customer Claim Specialist

2 weeks ago


Greensburg, Pennsylvania, United States American Automobile Association Full time
About the Role: We are seeking a skilled and experienced Casualty Claims Professional to join our team. As a key member of our claims department, you will be responsible for investigating and evaluating low to moderate complexity claims in compliance with established company technical and customer service standards.

The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team. You will be required to communicate effectively with a variety of individuals, including insureds, claimants, and witnesses, and to explain benefits, coverages, fault, and claims process in writing and verbally. In addition, you will be responsible for conducting phone and field investigations, identifying and obtaining statements from insureds, claimants, and witnesses, evaluating and determining claim values, negotiating within settlement authority, and handling administrative functions.

We offer a competitive salary range of $60,000 - $80,000 per year, as well as a comprehensive benefits package, including health coverage, 401(K) savings plan with company match, pension, tuition assistance, PTO for community volunteer programs, wellness program, and employee discounts.

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