Patient Service Representative

1 week ago


Greensburg, Pennsylvania, United States US Derm Support Roles Full time
About US Derm Support Roles

We are a dynamic and growing healthcare organization dedicated to providing exceptional patient care and support services. Our mission is to deliver personalized, patient-centered care in a welcoming and professional environment.

Salary Range: $45,000 - $60,000 per yearJob Summary

We are seeking an experienced Patient Service Representative to join our front desk team at US Derm Support Roles. As a key member of our staff, you will be responsible for ensuring a seamless patient experience from initial contact through appointment scheduling and check-in.

Main Responsibilities

Your primary duties will include:

  • Ensuring accurate and efficient patient registration and scheduling processes
  • Providing exceptional customer service and resolving any patient concerns in a timely manner
  • Maintaining accurate records and updating patient information in our electronic health record system
  • Ordering office supplies and managing inventory levels
  • Scheduling follow-up appointments and communicating with patients regarding their care
  • Participating in quality improvement initiatives to enhance patient satisfaction and outcomes
Requirements

To succeed in this role, you will need:

  • 1-2 years of recent medical office experience or a similar capacity
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment and prioritize multiple tasks
  • Knowledge of medical terminology and coding systems (ICD-10 and CPT)
Benefits and Compensation

We offer a comprehensive benefits package, including:

  • Competitive salary range of $45,000 - $60,000 per year
  • Health, dental, and vision insurance
  • Retirement plan with employer match
  • Paid time off and holidays
  • Continuing education opportunities and professional development support


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