Patient Service Representative
1 week ago
We are a dynamic and growing healthcare organization dedicated to providing exceptional patient care and support services. Our mission is to deliver personalized, patient-centered care in a welcoming and professional environment.
Salary Range: $45,000 - $60,000 per yearJob SummaryWe are seeking an experienced Patient Service Representative to join our front desk team at US Derm Support Roles. As a key member of our staff, you will be responsible for ensuring a seamless patient experience from initial contact through appointment scheduling and check-in.
Main ResponsibilitiesYour primary duties will include:
- Ensuring accurate and efficient patient registration and scheduling processes
- Providing exceptional customer service and resolving any patient concerns in a timely manner
- Maintaining accurate records and updating patient information in our electronic health record system
- Ordering office supplies and managing inventory levels
- Scheduling follow-up appointments and communicating with patients regarding their care
- Participating in quality improvement initiatives to enhance patient satisfaction and outcomes
To succeed in this role, you will need:
- 1-2 years of recent medical office experience or a similar capacity
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks
- Knowledge of medical terminology and coding systems (ICD-10 and CPT)
We offer a comprehensive benefits package, including:
- Competitive salary range of $45,000 - $60,000 per year
- Health, dental, and vision insurance
- Retirement plan with employer match
- Paid time off and holidays
- Continuing education opportunities and professional development support
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