Sales and Customer Experience Manager
4 weeks ago
We are looking for a Sales and Customer Experience Manager to lead our sales and customer service efforts at Habibi Acquisitions in Dallas.
The annual salary for this position is expected to be around $70,000 - $90,000.
In this role, you will have the opportunity to work in a dynamic environment where you can develop your skills and advance your career.
Job Description:
Our company provides outsourced customer acquisitions and sales services to clients across various industries. As a Sales and Customer Experience Manager, you will be responsible for delivering a seamless and integrated sales and customer service experience to consumers directly across our client portfolio.
Responsibilities:
- Develop and implement strategies to enhance customer engagement and satisfaction.
- Manage customer relationships and ensure timely resolution of customer complaints and issues.
- Collaborate with sales teams to identify cross-sell opportunities and drive revenue growth.
- Conduct regular performance reviews and provide feedback to sales team members.
- Stay up-to-date with industry trends and best practices in sales and customer service.
Requirements:
- Proven track record in sales and customer service leadership roles.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and prioritize multiple tasks effectively.
- Familiarity with sales software and CRM systems.
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