Field Service Coordinator

3 weeks ago


Hudson, New Hampshire, United States Eastern Propane Full time
Job Summary

We are seeking a highly organized and detail-oriented Field Service Dispatch Coordinator to join our team at Eastern Propane & Oil. As a key member of our Service Department, you will be responsible for ensuring the efficient and effective delivery of our services to our customers.

Key Responsibilities
  • Coordinate and schedule service appointments with customers and technicians
  • Manage and maintain accurate records of service orders and daily logs
  • Ensure timely and safe installation and servicing of products
  • Implement and maintain a proficient working knowledge of the Company's safety policies and procedures
  • Facilitate effective communication and coordination of activities among service technicians
  • Ensure customer satisfaction with regard to service charge inquiries
Requirements
  • High school diploma or equivalent required
  • 1-2 years of experience in a customer service or dispatch role
  • Excellent communication and organizational skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of the National Fuel Gas Code (NFPA 54) and Storage and Handling of Liquefied Petroleum Gas (NFPA 58)
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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