Case Manager, Independent Living Program

3 weeks ago

Oakland, California, United States Side by Side Full time
Job Summary

The ILP Case Manager provides support to systems-engaged youth in preparation for adulthood and in navigation of and graduation from the Independent Living Program.

Key Responsibilities
  • Provide client-centered, strengths-based, and culturally responsive case management and coaching services to a designated caseload of ILP-eligible foster and probation youth.
  • Regularly meet and assess the needs of each youth on assigned caseload, support them with achieving their goals, including those outlined in their TILP, and help them problem solve and address challenges.
  • Meet clients in the field when needed to assist them with accessing local resources and support services.
  • Monitor clients for safety and stability risks and provide immediate response to urgent client safety and stability needs when needed.
  • Support at risk populations, for example: pregnant and parenting teens, LGBTQ, and CSEC with accessing additional services unique to their situation.
  • Meet with youth and their care team in the community to encourage youth participation in ILP related services.
  • Advocate for and refer program participants to appropriate services and programs (housing, mental health, health, employment, tutoring, etc.).
  • Attend continuing education and professional development trainings to strengthen capacity to deliver quality service and programming to youth on caseload.
  • Be on site daily for one week in a six-week rotation.
Requirements
  • BA/BS in a Social Science field or at least 2 to 4 years of experience in mental health field or working with systems engaged adolescent and transitional aged youth.
  • Excellent written and oral communication skills are required.
  • Experience in crisis and resource management, youth development and group facilitation both virtually and in-person.
  • Fulfillment of TB clearance, fingerprinting and state clearance, and any other mandatory state/federal requirements.
  • A valid California driver's license, dependable personal automobile for use on the job, insurable by SHS' insurance policy based on DMV record and personal vehicle insurance.
Agency-Wide Competencies
  • Ethical Conduct: Understands and adheres to the Agency's Code of Conduct, demonstrates a high level of integrity in all internal and external activities and complies with the Employee Handbook and all other Agency policies, practices and procedures.
  • Communication: Able to inform verbally and in writing, with clarity and good effect and to understand clearly and quickly when instructions or orders are received.
  • Judgment: Able to make decisions in a timely fashion that are sound, accurate and supported by the reasoning and inclusion of appropriate people.
  • Safety: The employee is safety conscious about the work environment.
  • Technology: Able to use technology to complete work assignments efficiently.
Physical Demands
  • Sitting, walking, standing for extended periods of time.
  • Twisting and bending for brief periods of time.
  • Occasional reaching and/or grasping using hands and/or arms.
  • Regular use of hands requiring dexterity in using the telephone, computer keyboard, mouse or calculator.
  • May be required to use cleaning products, and assist clients with cleaning and moving belongings.
  • Regularly required to talk and hear in person or by telephone.
  • Visual ability to read documents and computer monitor.
  • May be required to lift up to 30 pounds.
  • May be required to ascend/descend stairs.
  • Exposure to low to moderate noise levels characteristic of working in an office or client environments.
  • Ability to drive to various sites.
Equal Employment Opportunity

Side by Side provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Salary: $29 to $32 per hour

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