Cardiac Device Technician

1 month ago


Étreux, Hauts-de-France, United States Brigham & Women's Hospital(BWH) Full time
Job Summary

The Cardiac Device Technician will play a vital role in the management of patients with cardiac implantable electrical devices (CIEDs) at the Brigham and Women's Hospital (BWH) Cardiac Device Center. This is an exciting opportunity to work in a patient-centric environment with a team approach to delivering care.

Key Responsibilities
  • Review and document remote pacemaker, ICD, and implantable loop recorder (ILR) transmissions and alerts.
  • Communicate findings requiring further attention with responsible MD or NP/PA.
  • Enroll, educate, schedule, and maintain patients in various remote monitoring systems (Carelink, Latitude, Merlin, Biotronik).
Additional Responsibilities
  • Triage reports on a daily basis.
  • Notify patients of follow-up appointments.
  • Assist patients with transmissions over the phone.
  • Troubleshoot issues with remote monitoring systems.
  • Assist with device advisories and recalls.
  • Seek assistance from device industry representatives as needed.
Requirements
  • High School Diploma or equivalent required.
  • Bachelor's degree in engineering in the biomedical field strongly preferred.
  • Successful completion of a full Cardiac Device Educational Program (i.e., PrepMD) or one year's experience in Electrophysiology is strongly preferred.
  • Current experience reviewing and managing remote device transmissions is strongly preferred.
  • Certification by IHBRE within two years of employment is strongly preferred and encouraged but not mandatory.
  • Current BLS certification required.
  • ACLS certification is required within the first year of employment.
Preferred Qualifications
  • Excellent interpersonal skills to interact effectively with patients, visitors, and hospital personnel.
  • The ability to work as a team member, promoting a caring and collegial attitude toward fellow employees.
  • The ability to organize and prioritize work.
  • Demonstration of independent judgment within the scope of this position.
  • Well-developed organizational skills in order to determine the needs of patients.
  • The ability to stand, walk, and bend for an extended period of time.
  • Demonstration of flexibility and willingness to adapt to diverse roles as a member of the patient care team.
  • Demonstrated proficiency in English verbal and written communication skills.
  • Ability to read, write, perform simple arithmetic calculations in English required.
  • Ability to communicate effectively using voice mail, e-mail, fax machine, telephone, etc.
  • Demonstrated customer service skills.


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