Customer Relationship Specialist

3 days ago


Louisville, Kentucky, United States Mike Shelton - State Farm Agent Full time

State Farm Insurance Agent Mike Shelton is seeking a sales-focused professional to join their team in Louisville, KY.

Key Responsibilities:
  • Establish strong customer relationships and follow up as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-centric review process to educate customers about insurance options.
Requirements:
  • Sales experience outside sales or inside sales representative, retail sales associate, or telemarketing preferred.
  • Successful track record of meeting sales goals/quotas preferred.
  • Excellent communication skills - written, verbal and listening.
  • Able to obtain Property and Casualty license and Life and Health license.
Salary:

$35,000 - $60,000 per year, plus commission/bonus and benefits.



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