Retail Operations Manager

7 days ago


Lebanon, New Hampshire, United States Global Partners Full time

About Us

Global Partners LP is a leading energy company with a rich history of delivering value to our customers and guests. For over 90 years, we've been committed to innovation, sustainability, and community engagement.

Job Summary

We're seeking an experienced Retail Operations Manager to join our team in this exciting role As a key member of our leadership team, you'll be responsible for overseeing the daily operations of our stores, ensuring exceptional customer service, and driving business growth.

Key Responsibilities

  • Assist the Store Manager in managing store operations, including inventory management, cash handling, and employee supervision.
  • Maintain high standards of store appearance, cleanliness, and safety.
  • Recruit, train, and develop sales associates to meet customer needs and drive sales growth.
  • Analyze sales data and implement strategies to increase revenue and improve customer satisfaction.
  • Collaborate with cross-functional teams to achieve business objectives and improve operational efficiency.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Maintain accurate records and reports to support business decisions.

Requirements

  • High School Diploma or equivalent required; Bachelor's degree preferred.
  • Minimum 2+ years of retail management experience; preferably in the convenience store or fuel industry.
  • Proven track record of improving sales, customer satisfaction, and team performance.
  • Excellent communication, leadership, and problem-solving skills.
  • Able to work independently and collaboratively as part of a team.
  • Familiarity with inventory management software and Point-of-Sale systems.
  • Ability to lift up to 50 pounds and stand for long periods.

Benefits

  • Competitive salary: $55,000 - $65,000 per year
  • Ongoing training and development opportunities


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