Graduate Assistant

7 days ago


Plymouth, Wisconsin, United States Lakeland University Full time

Lakeland University is seeking a highly skilled Graduate Assistant - Applications Administration to join our team. As a Graduate Assistant, you will receive 100% tuition remission to any Lakeland University Graduate Program and a semi-monthly stipend while gaining valuable work experience.

Job Responsibilities

The successful candidate will be responsible for:

  • Running daily integration imports and ensuring seamless data synchronization between systems.
  • Providing exceptional customer support to users experiencing issues with applications, responding promptly to requests and resolving problems efficiently.
  • Assisting with Student Billing, including running charges, setting up charges, and adjusting batches.
  • Developing and modifying reports using SQL and Infomaker, providing actionable insights to inform decision-making.
  • Supporting enterprise administrative systems and databases, including Jenzabar One, JICS, PowerFAIDS, Blackboard, Slate, Starfish, and other integrated applications.
  • Designing, implementing, and troubleshooting integration solutions between enterprise systems and third-party applications or services, identifying and resolving database and application-related issues.
  • Participating in an on-call rotation to ensure prompt issue resolution and minimize downtime.
  • Collaborating with the Applications team on additional tasks and contributing to IT-related projects.
Requirements

To be considered for this role, you must possess:

  • A Bachelor's degree in Computer Science, Information Systems, or a related field.
  • In-depth knowledge of report writing in computer software applications, with experience in higher education software systems like Jenzabar EX, JICS, and PowerFAIDS.
  • Comprehensive understanding of SQL and database structures, with expertise in scripting.
  • Experience with reporting tools and excellent written and oral communication skills.
  • Expert-level knowledge of Microsoft Office and proficiency in data integration tools.
  • Excellent interpersonal skills and ability to work effectively with people at various levels.

This is a graduate assistantship opportunity that requires completion of a bachelor's degree and admission to a Lakeland University graduate program. An appointment will only be granted with a fully accepted admission into a Lakeland University graduate program.

Please note that Lakeland University does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.

Lakeland University is an Equal Opportunity Employer/Educator. Estimated salary for this position is $25,000 - $35,000 per year, depending on qualifications and experience.


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