Catering Operations Manager

4 weeks ago


Cleveland, Ohio, United States Aramark Full time
Job Summary

Aramark is seeking a Catering Manager to lead catering operations and implement events in line with customer expectations. The ideal candidate will have a strong background in hospitality and event management, with experience in developing and executing catering operations solutions to meet customer needs.

Key Responsibilities

• Develop and execute catering operations solutions to meet customer needs
• Develop and maintain effective client and customer rapport, providing creative solutions to clients' needs
• Create, manage, and communicate banquet event orders, deliver consistent quality in planning and carrying out events
• Recruit, schedule, train, and direct employees to ensure standards are followed, ensuring quality in final presentation and service
• Ensure accurate reporting of all catering related revenue, expenses, and receivables, deliver sales, food, and labor targets, and maintain department budgets
• Ensure compliance with all food, occupational, and environmental safety policies

Requirements

• Bachelor's degree preferred or at least 3 years of related experience required
• Previous experience in a supervisor or manager level role in special events, hospitality, or catering required
• Ability to maintain effective client and customer rapport for mutually beneficial business relationships required
• Must have excellent interpersonal communication and client relation skills
• Must be comfortable working in a collaborative team dynamic
• Complete Food Handlers and Alcohol Service Certifications as required
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time
• Must have availability to work event-based hours including evening, weekend, and potentially holiday hours

About Aramark

Aramark is a leading provider of food and facilities services to businesses, institutions, and events. We are committed to delivering exceptional service and quality to our customers, while providing opportunities for growth and development to our employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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