Customer Service Representative

1 month ago


Elmwood Park, New Jersey, United States Zips Car Wash Full time

Job Details

Job Overview:

At Zips Car Wash, we're looking for a Customer Service Associate to create a welcoming and fun atmosphere for our customers. As a key member of our team, you'll provide world-class customer service, ensuring a Good, Clean, Fun car wash experience for every guest.

Responsibilities:

* Enrollment & Support of Unlimited Wash Club Members
* Attend the Point-of-Sale and oversee all transactions
* Maintain all aspects of the property in clean and working order
* Safely and efficiently load every vehicle with clear hand signals and a smile
* Strive for customer satisfaction by receiving every guest with a warm and friendly welcome, providing support throughout the entire wash process, and ensuring a complete and thorough wash for all guests.

Requirements:

* High School Diploma or Equivalent
* Flexible availability, including evenings and weekends
* Must be friendly, outgoing, and customer service oriented
* Must have resilient positive attitude and energetic personality
* Able to work effectively & be accountable under minimal supervision

Physical Demands:

* Regular physical mobility including reaching, grabbing, lifting, and ability to handle equipment that may average up to approximately 100 pounds in weight
* Frequent walking, standing, and being on your feet for long periods of time
* Working in non-climate-controlled environments and outside in all weather conditions

If you're a team player with a passion for delivering exceptional customer experiences, we'd love to hear from you



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