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Office Operations Specialist
2 months ago
As an integral part of our team at A Peace of Mind Caregivers, the Administrative Assistant will play a vital role in ensuring smooth operations and providing exceptional support.
Key Responsibilities:
- Administrative Support:
- Deliver comprehensive administrative assistance to the company owner, which includes organizing meetings, managing schedules, and overseeing communications.
- Facilitate the creation of reports, presentations, and other essential documents as required.
- Manage phone and email communications, ensuring prompt and professional interactions.
- Client Care Coordination:
- Oversee and update client files, ensuring accuracy in personal details, care plans, and service timelines.
- Collaborate with caregivers and clients to maintain adherence to schedules and care strategies.
- Support the onboarding and training processes for new caregivers.
- Office Management:
- Ensure the availability of office supplies and equipment, managing inventory and placing orders as needed.
- Organize and maintain both electronic and physical filing systems.
- Perform general office tasks such as photocopying, scanning, and faxing.
- Business Support:
- Assist with various operational tasks related to the home care sector and other business areas as required.
- Support marketing efforts and client outreach initiatives as directed.
- Engage in special projects and undertake additional responsibilities as assigned by the owner.
- Compliance and Confidentiality:
- Ensure the utmost confidentiality of client and company information.
- Stay informed about regulations and compliance standards relevant to home care services.
Qualifications:
- High school diploma or equivalent; further education in office administration or a related field is advantageous.
- Demonstrated experience as an administrative assistant or in a comparable role.
- Exceptional organizational and time-management abilities with a knack for multitasking.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office applications.
- Familiarity with home care operations and industry standards is beneficial but not mandatory.
- Ability to maintain a positive and professional attitude in a dynamic work environment.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Opportunities for professional advancement and development.
- A supportive and collaborative workplace culture.