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Guest Relations Hotel Staff

3 weeks ago

Latham, New York, United States Anadi Hotels Full time
Job Overview:

We are seeking an experienced Guest Relations Hotel Staff member to join our team at Anadi Hotels. In this role, you will be responsible for delivering exceptional guest experiences through personalized service, efficient front desk operations, and effective communication with colleagues and guests.

Responsibilities:
  • Front Desk Operations: Manage guest check-in, check-out, and registration processes, ensuring accuracy and efficiency.
  • Guest Communication: Respond to guest inquiries, resolve issues, and provide information about hotel amenities and services.
  • Collaboration and Teamwork: Work closely with colleagues across various departments to ensure seamless guest experiences.
Requirements:
  • Qualifications:
  • High School Diploma or Equivalent Required
  • 2+ Years of Front Desk Experience in the Hospitality Industry
  • Excellent Communication and Problem-Solving Skills