Cleaning and Guest Services Professional

4 days ago


Latham, New York, United States Buffalo Lodging Associates, LLC Full time
About the Role

We are looking for a skilled Cleaning and Guest Services Professional to join our team at Buffalo Lodging Associates, LLC.

In this role, you will be responsible for maintaining the cleanliness and quality of our guest rooms and suites. This includes cleaning floors, vacuuming, changing linens, making beds, and cleaning bathrooms.

As a member of our team, you will also be expected to:

  • Provide excellent customer service by responding promptly to guest requests
  • Work collaboratively with other team members to achieve hotel goals and objectives
  • Maintain a high level of professionalism and confidentiality

Requirements

To succeed in this role, you should have:

  • Previous experience in a hotel setting or open to training
  • Excellent customer service skills
  • Able to work alone or as part of a team
  • Ability to work on feet for extended periods
  • Can navigate a cart weighing up to 100 lbs., and lift, carry up to 25 lbs.

Benefits and Compensation

We offer a competitive salary of $15.50-$16.50 per hour, plus a range of benefits including:

  • Paid weekly (every Friday)
  • Medical, dental, and vision insurance
  • Competitive 401(k) retirement savings plan with generous employer match
  • Paid vacation and sick time
  • Paid holidays
  • Tuition reimbursement
  • Flexible spending account
  • Company-paid life insurance
  • Company-paid short-term disability insurance
  • Long-term disability insurance
  • Employee assistance program
  • Hotel discounts – for you, your friends, and family
  • Monthly employee appreciation activities and events
  • Learning and development opportunities
  • Employee referral program


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