Accommodation Services Associate
7 days ago
About Anadi Hotels
We are a family-owned hospitality company with a rich history of delivering exceptional customer experiences. Our hotels are known for their warm and welcoming atmosphere, making them the perfect choice for travelers and locals alike.
Job Overview
We are seeking a highly motivated Front Desk Agent to join our team. As a Front Desk Agent, you will play a vital role in ensuring the success of our hotel by providing exceptional customer service and support.
Key Responsibilities
- Manage all aspects of guest accommodation, including check-in and check-out, room assignments, and responding to guest inquiries
- Provide information about hotel amenities, services, and facilities, and recommend local attractions and activities
- Assist with processing payments, handling cash transactions, and maintaining accurate records
- Stay up-to-date with hotel policies, procedures, and services, and provide training to new staff members
Requirements
- Minimum 1 year of experience as a Hotel Front Desk Agent or similar role
- Excellent communication and organizational skills
- Ability to work effectively in a fast-paced environment
- Basic knowledge of hotel reservation software and systems
What We Offer
Anadi Hotels offers a competitive salary of $48,000 - $58,000 per annum, depending on experience, plus benefits package including health insurance, retirement plan, and opportunities for career growth and development.
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