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Residential Lending Advisor
2 months ago
A proficient Loan Officer enhances mortgage loan production by cultivating connections, attracting clients seeking mortgage solutions, and meticulously reviewing and processing loan applications. The Loan Officer is dedicated to delivering exceptional customer service throughout the entire mortgage loan journey.
Key Responsibilities:
- Generates new mortgage loan applications by fostering relationships within the real estate sector and conducting outreach to potential clients.
- Educates applicants about the loan application procedure.
- Collects comprehensive loan applications along with all necessary documentation for processing.
- Evaluates information by scrutinizing applications and documentation, assessing creditworthiness, and calculating repayment risks based on the data provided by borrowers.
- Pre-qualifies prospective loan applicants by reviewing their credit and financial history.
- Ensures timely processing of loans by obtaining any additional information from applicants as needed.
- Maintains ongoing communication with borrowers from application through to closing.
- Clarifies the loan terms with borrowers both verbally and in writing prior to finalization.
- Understands and adheres to the company's policies and procedures to ensure proper and effective service to all customers.
- Addresses any customer inquiries and disputes promptly and tactfully.
- Monitors and reports customer complaints, recommending corrective measures to management.
- Safeguards both the bank and the customer by ensuring all mortgage loan information remains confidential.
- Performs additional related duties as assigned.
- A High School Diploma or equivalent is mandatory.
- Previous experience in mortgage sales is advantageous.
- Financial Planning
- Effective Oral Communication
- Proficient Written Communication
- Client Relations
- Customer Service Excellence
- Strong Mathematical Abilities
- Negotiation Skills
- Professional Demeanor
- Time Management Proficiency
- Registration with NMLS is required.