Workforce Specialist

4 weeks ago


Dallas, Texas, United States Cigniti Technologies Full time

We are seeking a highly skilled Workforce Software IT Support Analyst to join our team at Cigniti Technologies.

Job Type: 6 Months

Job Location: Dallas, TX (3 days on-site)

Responsibilities:


Provide technical support for Workforce Software modules, including Time and Attendance, ACT, Job Scheduling, Fatigue Management, and Analytics.


Collaborate with HR and Payroll Business leads, IT functional and development teams to ensure assigned tasks are completed in time and to accuracy.


Develop and maintain strong written and verbal communication skills to work effectively with other groups within the delivery organization.


Utilize thorough knowledge of interface integrations and good understanding of union contracts/pay practices to deliver high-quality results.


Leverage experience in Workforce Software Suite, including Time and Attendance configuration, Work Rules, Pay Rules, Holiday schedules, Absence, Leave tracking, Advance Scheduling, and Fatigue Management.


Stay up-to-date with industry trends and best practices to continuously improve skills and knowledge.



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