Operations Team Lead

3 days ago


Somers Point, New Jersey, United States Village Super Market Full time
Job Description

The ideal candidate will have experience in retail operations and a strong understanding of customer service principles. Responsibilities include leading a team to deliver exceptional customer experiences, coaching and training associates, and managing daily store operations.

Key Responsibilities:

  • Create a positive store environment that fosters a sense of community among customers and associates.
  • Analyze store performance data to identify areas for improvement and develop action plans with department managers.
  • Develop and implement effective training programs to enhance associate skills and knowledge.
  • Manage conflict and ensure that issues are resolved promptly and fairly.

Requirements:

  • High school diploma or equivalent required; degree in business or related field preferred.
  • Excellent communication and leadership skills.
  • Ability to work effectively in a fast-paced environment.
  • Familiarity with company policies and procedures.


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