Office Specialist

3 days ago


Nashville, Tennessee, United States Cook's Pest Control, Inc. Full time
Job Summary

Cook's Pest Control, Inc. is seeking a highly skilled Office Specialist to join our team. This role is responsible for providing exceptional customer service, processing customer payments, and performing various administrative tasks.

Key Responsibilities
  • Answer incoming customer calls and route calls to the appropriate department.
  • Process customer payments received and complete daily bank deposits.
  • Process vendor invoices and submit payment via credit card or submit payment request to Corporate Office as appropriate.
  • Monitor past due accounts and contact customers for collections.
  • Process account write offs and termination of customer accounts as needed.
  • Assist new and current employees with general HR/Benefits questions.
  • Complete monthly employee changes including but not limited to pay rate and status changes.
Requirements
  • High School Diploma or equivalent.
  • Excellent customer service skills.
  • Excellent computer skills and familiarity with Microsoft Office Suite (Excel, Word, and Outlook).
  • Excellent organizational skills, ability to multitask, and determine priorities.
  • Excellent attention to detail; accuracy of work is highly important.
  • Excellent communication skills, both oral and written.
  • Ability to work well both independently and as part of a team.
What We Offer
  • Competitive Pay.
  • Health, Dental, Vision, Life, Disability.
  • 401(k) Retirement Plan with Company Match.
  • Paid Time Off – Vacation/Sick Time + Holidays.
  • Mentorship & Advancement opportunities.

Cook's is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.



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