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Restaurant Team Lead

2 months ago

Wichita, Kansas, United States Ambassador Hotel Wichita Full time
{"Responsibilities": "Key Responsibilities
  • Fulfill duties as assigned by management.
  • Supervise and direct the prompt, efficient, and friendly service of all food and beverage staff.
  • Ensure all opening, closing, and running side work is completed daily in accordance with standard checklists.
  • Act as a liaison between kitchen and front-of-house employees and operations.
  • Assist in the training and development of team members, ensuring they are trained on the restaurant menu, daily specials, job knowledge, daily operations, guest service, and cash-handling and tip policies.
  • Ensure staff members maintain a clean, safe, and sanitary work environment.
  • Work quickly and independently to resolve operational and/or guest issues when necessary, ensuring proper follow-through with management.
  • Provide helpful counsel to those who need assistance.
  • Provide management with updates regarding employee performance.
  • Perform additional duties as directed by management.
", "Qualifications": "Requirements
  • Must be at least 21 years old.
  • Must maintain an Oklahoma ABLE Commission License.
  • Ability to demonstrate leadership through maintaining a high level of responsibility, trust, and heart for service.
  • Ability to think and communicate clearly in high-pressure situations.
  • Ability to move quickly and gracefully throughout the dining room.
  • Demonstrate basic math skills with excellent reading, writing, and verbal communication skills.
  • Knowledgeable of the menu, ingredients, and cooking techniques.
  • Knowledgeable of drink recipes and pricing.
  • Ability to confidently make food and beverage pairing recommendations.
  • Ability to execute professional wine service.
  • Knowledgeable of pre-check register operation.
  • Knowledgeable of computer operations and ordering procedures.
  • Knowledgeable of basic sanitation.
  • Ability to effectively communicate with customers, co-workers, and supervisors.
  • Ability to maintain excellent attendance and punctuality.
", "Experience": "Preferred Experience
  • Previous bartending, serving, and/or customer service experience.
", "Physical Demands": "Physical Requirements
  • Ability to stand and exert fast-paced mobility for periods of 4 hours or more with a high energy level.
  • Ability to lift, balance, and carry large oval dining room service trays.
  • Ability to lift 15-30 pounds and exert fast-paced mobility between the dining room and kitchen for periods of up to 4 hours in length.
", "Required Personal Protective Equipment": "Required PPE

Closed-toe, non-canvas, and non-skid soled shoes.

", "Company Overview": "About Ambassador Hotel Wichita

Ambassador Hotel Wichita is a leading hospitality provider in the region, committed to delivering exceptional service and experiences to our guests.

", "Job Summary": "Job Summary

We are seeking a highly skilled and experienced Restaurant Supervisor to join our team at Ambassador Hotel Wichita. As a Restaurant Supervisor, you will be responsible for leading our food and beverage team, ensuring exceptional service, and maintaining a clean and safe work environment.

", "Contact Information": "

Please note that we do not accept applications via email or phone. To apply, please visit our website and submit your application through our online portal.

", "Disclaimer": "

Ambassador Hotel Wichita is an equal opportunity employer and welcomes applications from diverse candidates.

", "Language": "en-US"}