Café Counter Manager

2 weeks ago

Millburn, New Jersey, United States Eataly North America Full time
Job Summary

Eataly North America is seeking a skilled Café Counter Manager to join our team at our upcoming location in the Mall at Short Hills. As a key member of our Quick Service Restaurants (QSR) team, you will be responsible for supervising and running the day-to-day operations of our QSR counters, ensuring high hospitality standards are met and our guests have an exceptional experience.

Key Responsibilities

• Maintain a steady leadership presence on the floor, interacting with guests, team members, and vendors to ensure smooth operations and high hospitality standards
• Collaborate closely with the QSR General Manager and Assistant General Manager on administrative and financial duties
• Train, motivate, mentor, and organize team members
• Estimate food and beverage needs, requisition or purchase supplies, and receive and check orders to ensure specifications are met
• Monitor inventory, check orders, and distribute supplies as needed throughout the department
• Manage transactions and ensure accurate accounting
• Record shift notes and assist with administrative duties such as scheduling when needed
• Ensure the department complies with all quality, health, safety, and sanitation standards
• Document, investigate, and resolve employee and guest incidents

Requirements

• Ability to lift up to 50 lbs. and spend significant amounts of time walking or standing
• Ability to operate equipment such as manual espresso machines, drink blenders, juicers, and cash registers
• Availability to work onsite with a flexible schedule often including evenings, weekends, and holidays

Benefits and Perks

Eataly North America offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, paid parental leave, 401K with match or RRSP, bonus program, free family meal daily, discounts at Eataly, classes on products and Italian cuisine, referral bonus program, and more

Eataly North America is an equal employment opportunity employer and complies with all applicable federal, state, and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history, and criminal background/conviction history in making hiring decisions.

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