Telecommunications Expert

12 hours ago


Charlotte, North Carolina, United States Dexian DISYS Full time

We are seeking a skilled Telecommunications Expert to join our team at Dexian DISYS. This is an exciting opportunity to work on complex Avaya systems, implementing and programming systems using approved engineering plans.

Job Description:
  • Implement and program systems using approved engineering plans
  • Provide program guidance and develop program timelines from an engineering point of view in partnership with our program delivery team
  • Directly support business-initiated projects
  • Direct and communicate with leadership on status of programs and open issues
  • Assist in the development of project supporting documentation/information to include Bill of Materials (BOMs), cost estimates and equipment placement requests
  • Provide local software and hardware support requiring complex integrated configurations in the areas of; Avaya Communications Manager and Avaya PBX (call routing, AES, CMS, one-X), LAN/WAN, VoIP, SIP, Session Management, Avaya Media Server
  • Develop and write procedures/documentation for installation, and configuration of Avaya Communication Manager, Avaya Session Manager, Avaya Media Server, Avaya Application Enablement Servers, Avaya Call Manager Server

This role requires extensive experience with Avaya systems, excellent customer service skills, and strong communication skills. The successful candidate will have a strong understanding of system architecture, design principles, and implementation. We offer a competitive salary of $85,000 - $110,000 per annum, depending on experience.

Dexian DISYS is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.



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