Embedded Systems Specialist

7 days ago


Cincinnati, Ohio, United States Securitas Electronic Security Full time
Job Title: Embedded Service Technician I

Securitas Technology (STC) and Solutions groups are experiencing tremendous success, and we currently have an Embedded Technician opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering.

Job Summary:

This role involves providing service on STC products at customer sites, ensuring customer contact for all post-installation problems on security systems and equipment, as well as special project work when needed.

Key Responsibilities:
  • Respond to trouble tickets to ensure application uptime and system performance
  • Work individually and as a team to diagnose and resolve application issues
  • Execute preventative maintenance tasks to maximize application availability and identify system faults
  • Perform routine configuration changes (user permissions, application configuration, etc.)
  • Document all system modifications through a digital change control tracking system
  • Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both a technical and non-technical audience
  • Perform on-site installations of software upgrades and major modifications
Requirements:
  • BS degree in Computer Science, or Engineering (Computer or Electrical), or relevant field
  • Strong working knowledge of Windows Server and Client environments
  • Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
  • Working knowledge of network communications and IP addressing
  • Lenel OnGuard Certification, other enterprise-grade access control system certification a plus
  • Verint Nextiva / VMS Certification, other enterprise-grade CCTV system certification a plus
About Us:

We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance, and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.



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