Security Systems Specialist

3 days ago


Cincinnati, Ohio, United States Securitas Electronic Security Full time
Job Title: Security Systems Specialist

Securitas Electronic Security is a leading provider of security solutions, part of the largest protective services company in the world. Our team of experts delivers innovative security systems and services to protect people, customers, and assets.

About the Role

We are seeking a skilled Security Systems Specialist to provide exceptional customer service, troubleshoot security systems, and perform preventative maintenance tasks.

Key Responsibilities
  • Respond to customer inquiries and resolve technical issues with security systems and equipment.
  • Diagnose and resolve application issues, working individually and as part of a team.
  • Perform routine configuration changes and document system modifications.
  • Produce high-quality technical documentation for both technical and non-technical audiences.
  • Perform pre-deployment testing and on-site installations of software upgrades and major modifications.
Requirements
  • High School diploma or equivalent required.
  • Familiarity with low voltage equipment and commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.
  • Strong working knowledge of Microsoft Office and excellent written and verbal communication skills.
  • Working knowledge of IP addressing equipment and excellent problem-solving and analytical skills.
  • Excellent time management skills and a positive attitude with a strong work ethic.
What We Offer
  • Comprehensive benefits package, including medical, dental, vision, and life insurance.
  • Company-paid short-term and long-term disability.
  • 401K with 60% match up to 6% of salary.
  • Paid vacation, holiday, and sick time.
  • Educational assistance and exceptional growth opportunities.
  • Wide variety of employee discounts on travel, equipment, and more.


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